Our products come with a real Lifetime Warranty—no gimmicks, no fine print. Unlike “limited” warranties that only cover LEDs, we stand behind our products completely. Our goal is to ensure you get the right product and love it, not to trap you with technicalities. If you have a warranty question or need an exchange, contact us—we’re here to help! Plus, returns are hassle-free with a 30-day full refund guarantee.
Please contact us for any reason and we will be happy to help. You can contact us through our online form on this page, via email or by phone. If you need immediate assistance, please contact us by phone. If our office is closed, please email us. We will do our best to get your questions answered as fast as possible. We respond to all questions within 24 hours. We respond to emails during business hours and non-business hours.
Customer Service Phone Hours
Monday:
9:00AM to 4:00PM EST
Tuesday:
9:00AM to 4:00PM EST
Wednesday:
9:00AM to 4:00PM EST
Thursday:
9:00AM to 4:00PM EST
Friday:
9:00AM to 4:00PM EST
Saturday / Sunday:
Closed
If we are not available, feel free to leave a message and we will get back to you, or drop us a line using the form on this page. We try very hard to respond to inquiries as quickly as possible!